Terms & Conditions

Thank you for visiting the website of Shoppe JV Interiors. This website is operated by Jessica Velikovsky Interiors. Throughout the website the terms “we”, “us” and “our” refer to Jessica Velikovsky Interiors Ltd. By using and shopping at our website, you agree to the following terms and conditions. The conditions of sales mentioned hereafter concern only shoppejvnteriors.ca and are not related to any other conditions that are applied in stores. Please read these Terms and Conditions carefully before accessing or using our website. By accessing or using the website, you are acknowledging that you have read, understand, and agree, without limitation or qualification, to be bound by these Terms and Conditions, which include our Privacy Policy. If you do not agree to all the Terms and Conditions of this agreement, then you may not access the website or use any services. Since JV Interiors may revise this agreement at any time, you should visit this page periodically to review the terms of your use. Should you have any questions concerning any of our policies, please contact us at [email protected].

This website is expressly owned and operated by Jessica Velikovsky Interiors Ltd. The mailing address for Shoppe JV Interiors is #111-3671 Uptown Blvd, Victoria, B.C., Canada, V8Z 0B9. Unless otherwise noted, all design and content featured on shoppejvinteriors.ca—including images, artwork, graphics, photography, text, and the like—are copyrights, trademarks, trade dress, and/or intellectual property that are owned, controlled, or licensed by Shoppe JV Interiors. This website in its entirety is protected by copyright and applicable trade dress. All rights, titles, and interests are reserved. The contents of our website and the website as a whole are intended solely for your personal, non-commercial use. Any use of our website and its content for purposes other than personal and non-commercial is prohibited without the prior written permission of Shoppe JV Interiors. Do not reproduce, publish, display, modify, sell, or distribute any of the materials from Shoppe JV Interiors. You may, however, download or electronically copy and print any of the page contents displayed on the site, but please remember that these are available for your personal, noncommercial use only. Should you choose to download, copy, or forward any site materials via email, no right, title, or interest in those materials will be transferred to you.

 

PRIVACY POLICY:

We are committed to respecting your privacy. The purpose of this Privacy Policy is to inform you what information we may collect from you, how we use and disclose such information, and the choices you have regarding our use of, and your ability to access, review, correct and opt out of our use of, the information. This Privacy Policy applies to our privacy practices in our store, on our websites available at  HYPERLINK "http://www.shoppejvinteriors.ca"www.shoppejvinteriors.ca and through other interactions with you such as email and phone.

 

Collecting and Using Information About You.

The term “personal information” means information about an identifiable individual, including name, address, email address, signature, and other information relating to an individual. We may collect and use personal information when you:

  • purchase or order a product;
  • sign-up to receive promotional email or other communications;
  • participate in contests, sweepstakes or promotions;
  • apply for our trade program;
  • contact our customer service department with a comment, question or complaint.

To serve you better, we may combine information you give us online or in-stores. We may also combine information with publicly available information or other information we receive from third parties, including providers of third party cookie and other third party browsing and use data as set out under “Online Ads/Interest-Based Advertising” below. We use that combined information to enhance and personalize the shopping experience of you and others with us, and to recognize our customers so that we can communicate with you about our products and events that may be of interest to you, and for other promotional purposes. We also use information for internal purposes, such as analyzing preferences, trends, and statistics to help us better understand our customers and to enhance our product and service offerings.

 

Purchase or Order a Product.

You do not have to provide us with any personal information when you purchase merchandise with cash at one of our stores. If you use a credit or debit card for your purchase, we collect your debit or credit card-related information and in some cases your signature to process and administer your payment. If you make a purchase online, we also collect your shipping and billing address, telephone number and email address in order to arrange shipment of your order, track your order and contact you about your order.We maintain a record of your product purchases to facilitate merchandise returns, and to better understand your preferences and tailor our communications to you.

 

Sign-up for Promotional Communications.

We may offer you the ability to sign-up to receive marketing and promotional communications through our website (including through social media sites). If you sign-up, we collect certain personal information (such as first and last name, email address or mobile phone number) which we use to send you email or other communications containing updates regarding products and services, special promotions or upcoming events that may be of interest to you. From time to time, we may also collect optional demographic information or information about your personal interests or preferences. If you choose to provide this information, we use it to tailor our communications to you.

You can opt-out of receiving promotional email from us by following the opt-out or “unsubscribe” instructions provided in your email or text message, or by contacting us as set out below. Please note that you may continue to receive transactional or account related messages from us.

We contact you only in ways compatible with your communications choices. To the extent necessary for such purposes, we take reasonable steps to make sure that your contact information is accurate, complete, current, and otherwise reliable.

 

Create an Online Account.

You do not have to create an online account to visit and browse our websites. However, to access certain features on our websites, you may be required to create an account and provide your name, email address and a password you choose. We use this information in order to create and administer your online account. We strongly recommend that you do not disclose your password to anyone. We will never ask you for your password in any unsolicited communication (such as letters, phone calls or email messages).

 

Contests, Sweepstakes and Promotions.

When you enter a contest, sweepstakes or participate in a promotion, we may collect your name, address, phone number, email address, and other information you provide. We use this information to administer your participation in the contest, sweepstakes or promotion. At the time you enter the contest, sweepstakes or promotion, we may obtain your consent to send you future promotional communications.

 

Customer Service

When you contact us with a comment, question or complaint, you may be asked for information that identifies you (such as your name, address and a phone number) along with additional information we need to help us promptly answer your question or respond to your comment or complaint. We may also retain this information to assist you in the future and to improve our customer service, product and service offerings, and events and promotions.

 

Sharing of Personal Information.

We will not disclose, trade, rent, sell or otherwise transfer your personal information, without your consent, except as set out herein.

Service Providers: We may transfer (or otherwise make available) your personal information to third parties who provide services on our behalf. For example, we may use service providers to send our emails, provide marketing and advertising services, process payments, provide shipping services, host our website and operate certain of its features or perform data analysis and management. Your personal information may be maintained and processed by third party service providers. Our service providers are given the information they need to perform their designated functions, and we do not authorize them to use or disclose personal information for their own marketing or other purposes.

Legal Requirements: Shoppe JV Interiors may provide your personal information in response to a search warrant or other legally valid inquiry or order, or to an organization in the case of a breach of an agreement or contravention of law, or as otherwise required or permitted by applicable Canadian, US or other law. We may also disclose personal information where necessary for the establishment, exercise or defence of legal claims, to detect, suppress or prevent fraud, and to investigate or prevent actual or suspected loss or harm to persons or property.

 

Website Information, Social Media, Cookies and other Tracking Technologies

In general, you can visit many of our web pages without telling us who you are or revealing any contact information about yourself. We may track the Internet domain address from which people visit us, IP (Internet Protocol) address, other electronic markers and identifiers and other information about our website traffic and other information such as page requests, browser or device type, operating system and average time spent on our web site. We may analyze this data for preferences, trends, site usage statistics and to recognize you when you return to the web site (if you have registered on the web site). With your consent, we may also collect location data from your mobile phone or other device you use to access our web sites in order to provide you with location-based features. We may combine this information with other information in order to better understand our customers and customize our offers.

Social Media: If you access our website with your log-in credentials from a social networking site (e.g., facebook or twitter), plug-in or application or if you otherwise agree to associate your account with us with a social networking site, you may allow us to have access to certain personal information about you from such social networking site (e.g., name, username, email address, profile picture, gender), in accordance with the terms of use and privacy policy of the social networking site. We may use this information to personalize your experience on the website and on the third-party social networking sites, plug-ins and applications, and to provide you with other products or services you may request.

Cookies: When you visit our web site, we send one or more cookies to your computer or other device. We may also use cookies in emails that you receive from us. A cookie is a small data file that is placed on the hard drive of your computer when you visit a web site. A session cookie expires immediately when you end your session (i.e., close your browser). A persistent cookie stores information on the hard drive so when you end your session and return to the same web site at a later date the cookie information is still available. We use cookies to improve the quality of our service when you visit our web site. We also use cookies to remind us of who you are, tailor our products, services and advertising to suit the personal interests of you and others, estimate our audience size, assist our online merchants to track visits to and sales at our web sites and to process your order, track your status in our promotions, contests and sweepstakes, and/or analyze your visiting patterns.

If you would like to opt out of accepting cookies altogether, you can generally set your browser to not accept cookies or to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it. However, certain features of our websites or other services may not work if you delete or disable cookies.

Tracer Tags & Web Beacons: Our website may also use a technology called "tracer tags" or “Web Beacons”. This technology allows us to understand which pages you visit on our website. These tracer tags are used to help us optimize and tailor our website for you and other future visitors to our website.

 

Online Ads/Interest-Based Advertising.

We may use third parties such as ad networks and other advertising companies to serve advertisements on our websites and on other websites (including social media sites). These companies may use cookies, tracer tags or web beacons to report certain information about your visits to our website and other websites (such as web pages you visit and your response to ads) in order to measure the effectiveness of our marketing campaigns and to deliver ads that are more relevant to you, both on and off our website (including on social media sites).

To learn more and to opt-out of having your information used by participating companies for online behavioural advertising purposes, please visit the Digital Advertising Alliance of Canada (DAAC) at  HYPERLINK "http://youradchoices.ca/choices"http://youradchoices.ca/choices.

If you wish to opt-out of interest-based advertising, click on the Ad Choices icon at the bottom of any page or click  HYPERLINK "http://preferences.truste.com/"Ad Choices. To successfully opt out, you must have cookies enabled in your web browser (see your browser’s instructions for information on cookies and how to enable them). Your opt-out only applies to the web browser you use so you must opt-out of each web browser on each computer you use. Once you opt out, if you delete your browser’s saved cookies, you will need to opt-out again. Please note that if you opt-out, you may still receive online advertising from us but it will not be based on online behavioural information about you.

Opting Out Of Marketing And Transfers; Updating and Deleting Information About You.

We want to communicate with you only if you want to hear from us. If you would like to withdraw your consent to receive marketing communications, you can call us at 1 (778) 433-7467 or send us an email [email protected]. Please be sure to include your full name, email address, mailing address, and specifically what information you do not want to receive. If you like, you may use one of the following statements in your message to us:

  • I prefer not to receive email advertisements, such as updates regarding products and services, special promotions or upcoming events.
  • I prefer not to receive direct mail advertisements, such as periodic catalogs and mailings regarding products and services, special promotions or upcoming events.

You may also click the designated link at the bottom of all email communications to be removed from future marketing email updates. Please note that you may continue to receive transactional and account-related electronic messages from us and we may need to contact you via phone, email or mail to address questions or issues specific to your order, entry, etc., even if you have opted to not receive marketing communications from us.

Please note that you may continue to receive communications while your opt-out request is being processed.

 

Access to Your Personal Information.

You have the right to access, update, and correct inaccuracies in your personal information in our custody and control, subject to certain exceptions prescribed by law. You may request access, updating and corrections of inaccuracies in personal information we have in our custody or control by emailing or writing to us at the contact information set out under “Contact Us” below. You may also update certain contact information by logging into your online account. We may request certain personal information for the purposes of verifying the identity of the individual seeking access to their personal information records.

 

Safeguards and Retention.

We maintain reasonable physical, electronic, and procedural safeguards to protect the personal information in our custody and control against theft, loss and unauthorized access, use, modification and disclosure. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure.

We urge you to keep any password that you establish with us in a safe place and not to divulge it to anyone. Also remember to log off your account and close your browser window when you have finished your visit. This is to ensure that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place.

 

Links to Third Party Web Sites.

Our websites may contain links to websites operated and maintained by third parties, over which we have no control and we therefore have no responsibility or liability for the manner in which the organizations that operate such linked websites may collect, use or disclose, secure and otherwise treat your personal information. These links are not intended as an endorsement of or referral to the linked websites. Privacy policies on such linked websites may be different from our privacy policy. You access such linked websites at your own risk. You should always read the privacy policy of a linked web site before disclosing any of your information on such website.

 

Policy Changes.

If we decide to change our privacy policy in whole or in part to reflect changes to our personal information practices, we will inform you by posting a notice on our websites, as applicable. Those changes will go into effect on the effective date posted in the notice and at the end of the revised Privacy Policy. Your continued use of our websites or other services constitutes your acceptance of the practices described in the revised Privacy Policy.

 

Contact Us

Please contact us if:

  • you have any questions or comments about this Privacy Policy,
  • you wish to access, update, and/or correct inaccuracies in your personal information, or
  • you otherwise have a question or complaint about the manner in which we or our service providers treat your personal information.

You may contact us regarding these matters by phone at 1 (778) 433-7467, by email at [email protected] or by mail at the following address: Jessica Velikovsky, 

c/o Shoppe JV Interiors, #111-3671 Uptown Blvd, Victoria, B.C., Canada, V8Z 0B9

Updated: March 2021